Adelaide owned and operated, IT & Digital + Web since 2001→

Scam training & phishing testing in Adelaide

Scams are getting smarter: AI-generated emails, fake invoices that look perfect and phone calls that sound legitimate. Your team is your last line of defence, and most haven't been trained to spot the difference. We run realistic phishing simulations and practical scam awareness training so your people know what to look for before they click, pay or hand over information.

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The short answer

Phishing simulations and scam awareness training from WaTo Consulting teach Adelaide teams to spot fake emails, invoice fraud, fake requests from the boss and phone scams before they click or pay. A baseline test shows where staff start, regular simulations follow, and reports track click and report rates over time.

What is scam training and testing?

Scam training teaches your team to recognise and respond to phishing emails, fake invoices, social engineering calls and other scams that target businesses every day. Phishing testing goes a step further. We send realistic simulated scam emails to your staff and measure who clicks, who reports and who needs more help. Together, training and testing build a team that's alert and confident rather than paranoid and confused. It's the most practical thing you can do to reduce your cyber risk.

What we cover

Phishing simulations

Realistic fake phishing emails sent to your team, tailored to your industry and mimicking the tactics scammers actually use today.

Scam awareness training

Practical sessions covering email scams, invoice fraud, social engineering, QR code phishing and AI-generated threats.

Results & reporting

Clear reports showing who clicked, who reported and where your team's weak spots are, with trends over time.

Targeted follow-up

Extra coaching for staff who fall for simulations, delivered supportively. The goal is learning, not blame.

CEO and invoice fraud

Training on business email compromise: fake requests from the boss, dodgy supplier invoices and payment redirection scams.

Ongoing campaigns

Regular testing throughout the year so awareness stays sharp, not a one-off session that fades in a month.

Who it's for

  • Businesses that handle payments, invoices or sensitive data and can't afford a staff member falling for a scam.
  • Organisations that need to demonstrate security awareness training for compliance or client requirements.
  • Teams that haven't had scam training before and don't know what a modern phishing email looks like.
  • Any Adelaide business that wants to test how their team would actually respond to a real attack.

How it works

  1. Baseline test. We run a simulated phishing campaign before any training, so you know where your team starts.
  2. Training sessions. Practical, engaging sessions covering the scams your business is most likely to face, instead of generic scare tactics.
  3. Ongoing simulations. Regular phishing tests throughout the year, varying in difficulty and type to keep your team on their toes.
  4. Reporting. You get clear dashboards showing click rates, report rates and improvement over time.
  5. Continuous improvement. We adjust training focus based on results. If invoice fraud is the weak spot, we drill into that.

Why WaTo for scam training

  • We tailor simulations to your business instead of using generic templates your team sees through instantly.
  • Training is supportive rather than punitive. We want your team aware, not anxious.
  • Adelaide owned since 2001, so we understand local business and the scams targeting Australian organisations.
  • Combined with our managed security services for a complete cyber defence picture.
  • Ongoing campaigns rather than a one-off tick-box, because scammers don't stop after one attempt.

Scam training questions

Will my staff know they're being tested?

No, and that's the point. Simulations are designed to look like real scam emails so you get a true picture of how your team responds. We debrief afterwards so everyone learns.

What happens if someone fails a phishing test?

They get a short, friendly learning moment explaining what they missed and what to look for next time. There's no public shaming or punishment, just practical coaching.

How often should we test?

We recommend monthly or quarterly simulations to keep awareness consistent. A single annual session wears off quickly, while regular testing keeps it front of mind.

Does this cover phone scams too?

Our training sessions cover phone-based social engineering, vishing and callback scams. Simulated phone attacks can be arranged for organisations that want to go further.

Guides on this topic

Ready to test your team's scam awareness?

Let us run a baseline phishing test and show you where your team stands, before a real scammer does.

Mon to Fri, 8:30am to 5pm

No two businesses are the same, so nothing we do is off-the-shelf. Every solution is built around yours, and kept simple.

Questions

Frequently asked questions

How do your plans and pricing work?

Whatever suits you: a fixed contract, a monthly retainer, prepaid blocks of hours, or simple hourly rates. You pick the model that fits your business, and we keep it transparent with no surprise bills.

How quickly do you respond?

Fast. You talk to a real person, not a call queue. For urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Do you only do IT support?

No. IT & Digital, cyber security, websites & hosting, business solutions and currency equipment, all from one local team. One number to call.

What does it cost?

Managed IT is typically $80 to $200 per user per month. One-off help is $115 an hour remote or $180 an hour on site. Prices are ex GST. See our rates.

Do you support businesses outside Adelaide?

Yes. We're Adelaide-based with on-site visits across South Australia, remote support Australia-wide, and we fly in to clients in Darwin, Brisbane and elsewhere for planned work.

Will you work with our existing IT person?

Absolutely. We often co-manage, taking on monitoring, security and after-hours cover alongside your in-house team.

Why we're different

Not your typical IT company

We keep it simple, and fix things so they stay fixed, instead of patching them today.

A typical IT company
WaTo Consulting
You wait in a call queue
A real person on the WaTo team answers
One rigid plan, take it or leave it
Contract, retainer, blocks or hourly: your choice
Patch it today, deal with it again later
Fix the root cause, and what it could cause next
Jargon and over-engineering
Kept simple and explained in plain English
IT only, you juggle other vendors
IT, cyber, web, business & currency under one roof
Hosting resold from someone else
Our own Australian hosting, run by us
WaTo character, happy to help

Still not sure what you need?

Tell us what's slowing you down and we'll point you to the right fix. You're a partner, not a client.

Call (08) 7123 0805 Email info@wato.com.au
Why clients choose us

Trusted by Adelaide business since 2001

The WaTo team
Real people in Adelaide, not a call queue
  1. SA Construct · client from day one
    Our whole IT structure is with WaTo Consulting for the simple reason that there's no sales spiel, no waiting in line on the phone, and always an effective, quick result when needed.
  2. Wato

    From day one and still going 🤝

  3. Enzo's at Home · client since 2001
    WaTo has been assisting our company since 2001. Always punctual, trustworthy, honest, and can be relied on to get the job done.
  4. Wato

    Time flies when you're having fun 🙌

  5. Real estate business · client from 2010
    WaTo looked after IT for our property management business from 2010. We grew dramatically in that time and WaTo was instrumental in keeping all our IT in order, with smooth upgrades.
  6. Alyx

    Loved being part of the growth 📈

  7. Hospitality venue
    In a busy, large hospitality venue with constant IT issues, WaTo is an incredible asset. If WaTo's called with an issue, they're often here within the hour.
  8. Lee

    On my way 🚗

  9. Accounting practice
    WaTo has been invaluable in moving us from Outlook to Gmail and teaching us the other Google products. Friendly, approachable and easily understood. We've even brought WaTo in to help one of our own clients migrate.
  10. Lee

    Happy to help your clients too 🤝

  11. CRS · client since 2011
    Our data is the backbone of our company, and we sleep easy at night knowing it's safe and secure. Whenever we have an IT problem, WaTo understands how crippling downtime is and is quick to act.
  12. Alyx

    Backups checked. Sleep easy 😴

  13. Lasers in Medicine
    WaTo's IT expertise streamlined our medical practice, reduced operating costs and simplified our backups. 100% quality customer service to small business.
  14. Wato

    Small business is our thing 💪

  15. Engineering company
    Wato, or "DJ WaTo" as he's known to us, has become like family. He always goes above and beyond, with a few good solutions to our ever-demanding needs.
  16. Wato

    🎧 DJ WaTo, at your service

  17. City cafe, multiple locations
    WaTo set up our point of sale and internet. They always answered my calls and could even troubleshoot problems over the phone. Very professional. Thank you, WaTo!
  18. Lee

    Always happy to pick up 📞

  19. Printing industry · client since 2013
    Our business relies on discipline and attention to detail, which is exactly why we've relied on WaTo since 2013. Their knowledge and personal attention give us peace of mind in every area of our operation.
  20. Alyx

    Detail is our thing too 🔍

  21. Genmed 480
    We feel extremely lucky to have WaTo look after our computers. Easy to talk with, explains things in plain terms instead of jargon, and never pushes us to upgrade to the latest and greatest.
  22. Lee

    No jargon, promise 🙂

  23. Alex, 30 Acres · client since 2021
    If you're anything like us, IT is very daunting! WaTo took away the hassle and stress of setting up our brand new restaurant and installed our point of sale. Timely, efficient and a reasonable price. Highly recommended!
  24. Wato

    30 Acres, still the freshest food ever! 🍽️

  25. AV industry
    WaTo delivers for our standard office admin and as a consultant for integrating audio, visual and lighting products into the IT world. Problems are dealt with swiftly to avoid downtime.
  26. Lee

    Lights, camera, uptime 🎬

  27. Cummins Allison (CPI) · client since 2014
    Their ability to grasp and apply product-specific technical process has allowed us to meet all customer KPIs and offer value-added services.
  28. Alyx

    KPIs met. Keep counting 💵

  29. Allied health practice
    When the medical diary crashes, that's an all-out emergency. It happened three times in one year, and each time WaTo fixed it in under 10 minutes. Personal, reliable and fast.
  30. Alyx

    Diary's back up ✅

  31. Sports industry · client since 2015
    We've used WaTo since 2015. Before that, other providers made things difficult. WaTo is prompt, upfront and very reliable, and has saved us heaps!
  32. Lee

    Glad we could save you heaps 💸

  33. Sole owner-operator
    WaTo moved my site to a new server and set up secure, reliable email and hosting, so I could get on with what I do best. I'd send anyone to WaTo for all their wizardry needs.
  34. Wato

    Wizardry on tap 🪄

  35. Recreation industry
    WaTo did an amazing job setting up the audio and visual in our new business, and fantastic work migrating email accounts and managing our domains. Service is A+.
  36. Lee

    A+ right back at you ⭐

  37. Small home business
    Doesn't matter how small your business is, we all need help with IT and digital. WaTo makes me feel like BIG business.
  38. Alyx

    Small business, big support 🚀

  39. Mike Roberts
    As a non-geek, I appreciate that WaTo's always got my back and never makes me feel I'm imposing when I ring out of hours. Looking for someone local and reliable? WaTo's who you call!
  40. Wato

    Anytime, Mike 👍

Who we work with

Our story

Built in Adelaide, since 2001

WaTo Consulting was founded by John Watson in Adelaide in 2001. Over two decades it's earned a name for tailored work across a wide range of industries, helping businesses of every size run more smoothly, work more efficiently and grow steadily, without blowing the budget or disrupting the day-to-day. Rumour has it the story starts much earlier, with a young Wato on his grandfather's knee in front of a Commodore 64, learning to code in BASIC.

Emma Watson (née Dickenson) was part of the story for a stage along the way. She brought real estate and property management expertise, and a clear view of where the business could go: growing it, bringing in new systems and fresh thinking, and lifting the standard of how things are done. WaTo has been through plenty of shapes and stages since, but one thing she helped sharpen has never changed: being consistent for the client is a must.

Today it's all tailored, never off-the-shelf: IT & Digital, Business & Web Hosting, built around what each client actually needs. Over the years those areas have come together under one roof: our IT & Digital, Currency, Business and Web Hosting work now all sit within WaTo Consulting. One team, one standard, looking after the lot.

When you work with us, you're a partner, not just a client.

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