Currency health checks: Adelaide-based, Australia-wide service
Not sure if your coin machine is counting accurately? Wondering whether that note counter is on its last legs? A WaTo currency health check gives you a quick, honest snapshot of your equipment's condition, with accuracy tested, wear inspected and risks flagged. It's a practical way to find out where you stand without committing to a full audit or maintenance contract. Adelaide-based, available nationally since 2001.
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The short answer
A currency health check is a quick assessment of your coin machines, note counters and scales, usually done in one visit. It tests counting accuracy, inspects wear, checks calibration and flags risks. WaTo Consulting runs them from Adelaide for businesses Australia wide, and you get a plain English summary rating each machine with a recommended action.
What is a currency health check?
A currency health check is a focused assessment of your cash-handling equipment. We test counting accuracy, inspect mechanical condition, check calibration and flag any immediate risks, all in a single visit. It's lighter than a full audit but thorough enough to give you a clear picture. You walk away with a written summary of findings and practical recommendations: what's fine, what needs watching and what needs attention now.
What we check
Counting accuracy
Each machine is tested with controlled batches to verify it's counting and sorting correctly across all denominations.
Mechanical condition
Feed mechanisms, hoppers, rollers, belts and reject systems are inspected for wear, damage and contamination.
Calibration status
Scales are spot-checked against reference weights and counter sensors are verified for detection accuracy.
Safety and cleanliness
Machines checked for dust build-up, debris, loose cables and anything that could cause a jam, miscount or safety issue.
Risk flagging
Machines at risk of near-term failure or significant accuracy drift are identified so you can act before they cause problems.
Written summary
A plain-English report covering each machine with a condition rating and recommended actions: repair, service, monitor or replace.
Who it's for
- Businesses that haven't had their currency equipment checked in over a year and want to know where they stand.
- New operations or finance managers inheriting equipment and wanting an independent assessment.
- Organisations considering a maintenance contract and wanting a baseline before committing.
- Any business noticing counting discrepancies, jams or errors and wanting to know if the equipment is the cause.
How it works
- You book a health check. Tell us what equipment you have and where, and we'll schedule a visit at a time that suits your operations.
- Our technician visits. A focused assessment of each machine: accuracy testing, mechanical inspection and calibration spot-checks.
- We flag any urgent issues. If something needs immediate attention, we'll tell you on the spot so you can decide how to proceed.
- You receive a written summary. Each machine rated with clear findings and practical recommendations, written without jargon or scare tactics.
- We discuss next steps. If follow-up work is needed, we'll quote it separately, with no pressure or obligation.
Why WaTo for health checks
- Honest assessments. We tell you what we find, not what we want to sell you.
- Quick and practical, typically completed in a single visit without disrupting your cash operations.
- Written findings in plain English that your ops and finance teams can actually use.
- Adelaide-based with national reach, covering metro and regional sites.
- If follow-up work is needed, we can handle it all in-house: repairs, calibration, parts or replacement.
Health check questions
How long does a health check take?
It depends on how many machines you have. A typical site with two to four machines takes around two hours. Larger sites or multi-machine cash rooms may need half a day. We'll give you a time estimate when you book.
Is a health check the same as an audit?
It's lighter. An audit is a thorough, documented review often done for compliance purposes. A health check is a practical snapshot. It's quicker and less formal, but still thorough enough to identify problems and guide decisions.
Do we need to stop processing cash during the check?
We test one machine at a time, so you can keep other machines running. If you only have one machine, we'll work around your schedule to minimise disruption.
What if you find something seriously wrong?
We'll tell you immediately on-site so you can decide whether to take the machine out of service or continue with caution while we arrange a repair. Nothing in the written report will surprise you, because you'll know on the day.
Ready for a quick check-up on your equipment?
Book a currency health check and find out where your machines really stand. You'll get honest answers and there's no obligation.
Mon to Fri, 8:30am to 5pm
