Adelaide owned and operated, IT & Digital + Web since 2001→

Note counters and currency scales from Adelaide for Australian businesses

WaTo supplies, installs and maintains commercial note counters and currency scales built for Australian polymer banknotes. If your team counts cash by hand or your current machine is slow and unreliable, we'll get you set up with equipment that's accurate, fast and properly maintained. Adelaide-based with service across Australia since 2001.

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The short answer

Commercial note counters count Australian polymer banknotes at speed and flag counterfeits using UV, magnetic and infrared sensors, while currency scales total bags and bundles by weight. WaTo Consulting supplies, installs, calibrates and services both from Adelaide for banks, clubs, retailers and cash-in-transit firms across Australia.

What are note counters and currency scales?

Note counters are machines that count loose banknotes at speed (some models handle over 1,000 notes per minute) while detecting counterfeits using UV, magnetic and infrared sensors. Currency scales weigh bundles or bags of notes and coins to produce an accurate total without counting individual pieces. Both are standard equipment in any business that handles serious cash volumes, from bank branches to RSL cash rooms.

What we supply and support

Mixed-denomination note counters

Machines that count and sort notes by denomination in a single pass, so there's no need to pre-sort before feeding.

Single-denomination counters

Simpler, faster machines for counting pre-sorted note bundles. Ideal for till reconciliation and float preparation.

Counterfeit detection

UV, magnetic ink and infrared sensors built into every machine. Fake notes get flagged and rejected automatically.

Currency counting scales

Precision scales pre-programmed with Australian note and coin weights for fast, accurate totals from bags and bundles.

Installation and calibration

We set up your equipment on-site, calibrate for Australian currency and walk your team through daily operation.

Servicing and repairs

Scheduled maintenance and priority call-outs to keep your counters accurate and your cash room running on time.

Who it's for

  • Banks, credit unions and cash-in-transit companies processing high note volumes daily.
  • RSLs, pubs and clubs reconciling gaming and bar takings.
  • Retail businesses with multiple registers and daily cash-ups.
  • Casinos and gaming venues where accuracy and counterfeit detection are non-negotiable.

How it works

  1. We review your cash-handling workflow. How much cash moves through your business, how often it's counted, and where delays or errors happen.
  2. We recommend the right equipment. A clear proposal (counter type, scale model, counterfeit detection level) matched to your real needs, not a wish list.
  3. We install and calibrate on-site. Equipment set up in your cash room or branch, tested with live currency and configured for your reporting requirements.
  4. We train your staff. Hands-on sessions covering daily use, basic troubleshooting and cleaning, so your team walks away confident.
  5. We keep everything maintained. Regular servicing, sensor calibration and priority repairs. One call when something needs attention.

Why WaTo for note counters and scales

  • We specialise in Australian currency equipment: polymer notes and all six coin denominations, configured properly from day one.
  • Adelaide owned and operated since 2001 with national service reach.
  • One provider for supply, install, training, servicing and spare parts, with no run-around between vendors.
  • We carry genuine parts and keep common service items in stock for fast turnarounds.
  • We understand cash-handling environments (banks, clubs, retail) and the compliance pressures that come with them.

Note counter questions

Do your note counters work with Australian polymer notes?

Yes. Every machine we supply is configured and tested for Australian polymer banknotes. Polymer notes behave differently to paper currency. Sensors, feed rollers and detection thresholds all need to be set up correctly, and we handle that during installation.

How reliable is the counterfeit detection?

Modern commercial counters use multiple detection methods (UV, magnetic ink and infrared) running simultaneously. They're very reliable, but we also calibrate them regularly as part of scheduled maintenance to keep detection rates high.

Can I use a currency scale instead of a note counter?

Scales are great for bulk verification, checking that a sealed bag or bundle matches the expected total. They're fast but don't detect counterfeits. Most cash rooms use both: scales for speed on sealed items, counters for loose notes and counterfeit screening.

How often should note counters be serviced?

It depends on volume. High-use environments like banks and CIT depots should have machines serviced quarterly. Lower-volume setups can often run six to twelve months between services. We'll set up a schedule based on your actual usage.

What does a service visit cost?

On-site work on currency equipment is $360 per 2-hour block or part of one, plus GST, including travel to sites up to 100 km driving distance from the Adelaide CBD. Sites further away have a set travel charge of $1,750 per site and $230 per technician per night when an overnight stay is needed. Full details are on our rates page.

Jobs we've done like this

Ready to speed up your cash counting?

Tell us what you're handling and we'll recommend the right counter or scale. Straightforward advice from people who do this every day.

Mon to Fri, 8:30am to 5pm

No two businesses are the same, so nothing we do is off-the-shelf. Every solution is built around yours, and kept simple.

Questions

Frequently asked questions

How do your plans and pricing work?

Whatever suits you: a fixed contract, a monthly retainer, prepaid blocks of hours, or simple hourly rates. You pick the model that fits your business, and we keep it transparent with no surprise bills.

How quickly do you respond?

Fast. You talk to a real person, not a call queue. For urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Do you only do IT support?

No. IT & Digital, cyber security, websites & hosting, business solutions and currency equipment, all from one local team. One number to call.

What does it cost?

Managed IT is typically $80 to $200 per user per month. One-off help is $115 an hour remote or $180 an hour on site. Prices are ex GST. See our rates.

Do you support businesses outside Adelaide?

Yes. We're Adelaide-based with on-site visits across South Australia, remote support Australia-wide, and we fly in to clients in Darwin, Brisbane and elsewhere for planned work.

Will you work with our existing IT person?

Absolutely. We often co-manage, taking on monitoring, security and after-hours cover alongside your in-house team.

Why we're different

Not your typical IT company

We keep it simple, and fix things so they stay fixed, instead of patching them today.

A typical IT company
WaTo Consulting
You wait in a call queue
A real person on the WaTo team answers
One rigid plan, take it or leave it
Contract, retainer, blocks or hourly: your choice
Patch it today, deal with it again later
Fix the root cause, and what it could cause next
Jargon and over-engineering
Kept simple and explained in plain English
IT only, you juggle other vendors
IT, cyber, web, business & currency under one roof
Hosting resold from someone else
Our own Australian hosting, run by us
WaTo character, happy to help

Still not sure what you need?

Tell us what's slowing you down and we'll point you to the right fix. You're a partner, not a client.

Call (08) 7123 0805 Email info@wato.com.au
Why clients choose us

Trusted by Adelaide business since 2001

The WaTo team
Real people in Adelaide, not a call queue
  1. SA Construct · client from day one
    Our whole IT structure is with WaTo Consulting for the simple reason that there's no sales spiel, no waiting in line on the phone, and always an effective, quick result when needed.
  2. Wato

    From day one and still going 🤝

  3. Enzo's at Home · client since 2001
    WaTo has been assisting our company since 2001. Always punctual, trustworthy, honest, and can be relied on to get the job done.
  4. Wato

    Time flies when you're having fun 🙌

  5. Real estate business · client from 2010
    WaTo looked after IT for our property management business from 2010. We grew dramatically in that time and WaTo was instrumental in keeping all our IT in order, with smooth upgrades.
  6. Alyx

    Loved being part of the growth 📈

  7. Hospitality venue
    In a busy, large hospitality venue with constant IT issues, WaTo is an incredible asset. If WaTo's called with an issue, they're often here within the hour.
  8. Lee

    On my way 🚗

  9. Accounting practice
    WaTo has been invaluable in moving us from Outlook to Gmail and teaching us the other Google products. Friendly, approachable and easily understood. We've even brought WaTo in to help one of our own clients migrate.
  10. Lee

    Happy to help your clients too 🤝

  11. CRS · client since 2011
    Our data is the backbone of our company, and we sleep easy at night knowing it's safe and secure. Whenever we have an IT problem, WaTo understands how crippling downtime is and is quick to act.
  12. Alyx

    Backups checked. Sleep easy 😴

  13. Lasers in Medicine
    WaTo's IT expertise streamlined our medical practice, reduced operating costs and simplified our backups. 100% quality customer service to small business.
  14. Wato

    Small business is our thing 💪

  15. Engineering company
    Wato, or "DJ WaTo" as he's known to us, has become like family. He always goes above and beyond, with a few good solutions to our ever-demanding needs.
  16. Wato

    🎧 DJ WaTo, at your service

  17. City cafe, multiple locations
    WaTo set up our point of sale and internet. They always answered my calls and could even troubleshoot problems over the phone. Very professional. Thank you, WaTo!
  18. Lee

    Always happy to pick up 📞

  19. Printing industry · client since 2013
    Our business relies on discipline and attention to detail, which is exactly why we've relied on WaTo since 2013. Their knowledge and personal attention give us peace of mind in every area of our operation.
  20. Alyx

    Detail is our thing too 🔍

  21. Genmed 480
    We feel extremely lucky to have WaTo look after our computers. Easy to talk with, explains things in plain terms instead of jargon, and never pushes us to upgrade to the latest and greatest.
  22. Lee

    No jargon, promise 🙂

  23. Alex, 30 Acres · client since 2021
    If you're anything like us, IT is very daunting! WaTo took away the hassle and stress of setting up our brand new restaurant and installed our point of sale. Timely, efficient and a reasonable price. Highly recommended!
  24. Wato

    30 Acres, still the freshest food ever! 🍽️

  25. AV industry
    WaTo delivers for our standard office admin and as a consultant for integrating audio, visual and lighting products into the IT world. Problems are dealt with swiftly to avoid downtime.
  26. Lee

    Lights, camera, uptime 🎬

  27. Cummins Allison (CPI) · client since 2014
    Their ability to grasp and apply product-specific technical process has allowed us to meet all customer KPIs and offer value-added services.
  28. Alyx

    KPIs met. Keep counting 💵

  29. Allied health practice
    When the medical diary crashes, that's an all-out emergency. It happened three times in one year, and each time WaTo fixed it in under 10 minutes. Personal, reliable and fast.
  30. Alyx

    Diary's back up ✅

  31. Sports industry · client since 2015
    We've used WaTo since 2015. Before that, other providers made things difficult. WaTo is prompt, upfront and very reliable, and has saved us heaps!
  32. Lee

    Glad we could save you heaps 💸

  33. Sole owner-operator
    WaTo moved my site to a new server and set up secure, reliable email and hosting, so I could get on with what I do best. I'd send anyone to WaTo for all their wizardry needs.
  34. Wato

    Wizardry on tap 🪄

  35. Recreation industry
    WaTo did an amazing job setting up the audio and visual in our new business, and fantastic work migrating email accounts and managing our domains. Service is A+.
  36. Lee

    A+ right back at you ⭐

  37. Small home business
    Doesn't matter how small your business is, we all need help with IT and digital. WaTo makes me feel like BIG business.
  38. Alyx

    Small business, big support 🚀

  39. Mike Roberts
    As a non-geek, I appreciate that WaTo's always got my back and never makes me feel I'm imposing when I ring out of hours. Looking for someone local and reliable? WaTo's who you call!
  40. Wato

    Anytime, Mike 👍

Who we work with

Our story

Built in Adelaide, since 2001

WaTo Consulting was founded by John Watson in Adelaide in 2001. Over two decades it's earned a name for tailored work across a wide range of industries, helping businesses of every size run more smoothly, work more efficiently and grow steadily, without blowing the budget or disrupting the day-to-day. Rumour has it the story starts much earlier, with a young Wato on his grandfather's knee in front of a Commodore 64, learning to code in BASIC.

Emma Watson (née Dickenson) was part of the story for a stage along the way. She brought real estate and property management expertise, and a clear view of where the business could go: growing it, bringing in new systems and fresh thinking, and lifting the standard of how things are done. WaTo has been through plenty of shapes and stages since, but one thing she helped sharpen has never changed: being consistent for the client is a must.

Today it's all tailored, never off-the-shelf: IT & Digital, Business & Web Hosting, built around what each client actually needs. Over the years those areas have come together under one roof: our IT & Digital, Currency, Business and Web Hosting work now all sit within WaTo Consulting. One team, one standard, looking after the lot.

When you work with us, you're a partner, not just a client.

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